News

Maintenance Notice for Pharmacy Network and eClaims Provider

July 24, 2024

TELUS, our pharmacy network and eClaims provider, will undergo maintenance on Sunday July 28th, 2024, from 3 a.m. to 3 p.m. Eastern Time.

Read more

Cancelled: Maintenance for Pharmacy Network and eClaims Provider

July 19, 2024

The maintenance window for our pharmacy network and eClaims provider, TELUS, scheduled for Sunday, July 21st, 2024, from 3 a.m. to 3 p.m. Eastern Time, has been cancelled.

Read more

Introducing TELUS Health eClaims for Providers

June 12, 2024

Now, your provider can process claims through TELUS Health eClaims! They can easily sign up as a service provider and enjoy the many benefits it offers.

Read more

To members affected by the BC, AB or MB wildfires

May 16, 2024

Important Notice: To members affected by the BC, AB, or MB wildfires, TELUS Health permits early refills of lost medication(s) if required until June 16th, 2024. Please click on the link for more details.

Read more

Ellement App Maintenance on February 11th, 2024

February 1, 2024

The Ellement App will be undergoing maintenance on February 11th, 2024, from 12 a.m. to 12 p.m. (Eastern Time). During this period, users cannot submit drug claims using the app.

Read more